Dear wedding dress alterations place,

I would consider it an essential component of your job and continued success as a business to NOT lose components of a person's dress.

Say like heavily beaded straps to someone's wedding that is three days away.

And, should you fail in that basic component of your job, then blaming the customer for you losing the straps because they did not give you the dress in a zipped garmet bag to enclose said straps would not be such a great idea. Because, really? It's your job not to lose the straps. Not mine.

And finding a strap colour, that, while similar is not exactly right and proclaiming it "perfect" won't hide the fact that you LOST THE FREAKING STRAPS TO MY DRESS.

Also, when you say you "won't charge me" for making new straps I just want to yell "No shit, sherlock!" into the phone. Because suggesting that you would have charged someone to make straps when you're the one who lost them in the first place? Yeah that's not cool, and will result in the person getting very crusty.

And, a $25 refund for the inconvenience of traveling back and forth to your store all day while you "look everywhere" for them on $260 of alterations really doesn't cut it, especially when one also rented a crinoline from you and paid to have you make one's veil.

So yeah, you can deliver the dress tomorrow, but the beading on the straps better be perfect and like the old ones or there'll be one really, really unhappy camper.

Sincerely,
Bridezilla.

[Edited to add: the alterations place dropped the dress off yesterday with the "new! Just as nice!" straps. Yeah um they look ass-tacular, like three blind mice sewed on the wrong beads in completely random fashion. The fabric isn't the same weave or colour but at this point I have no choice. Strapless it is!]